After 5 years in Vegas, Cisco Stay returns to sunny San Diego subsequent week. Even after attending 18 Cisco Stay occasions around the globe, I nonetheless get excited to see new faces, reconnect with previous pals, and dive into the newest Cisco improvements. This yr is particular for me because it’s the primary in my new function, main Buyer Expertise (CX) for the Americas. I’m keen to attach with a distinct lens towards how we might help our prospects and companions obtain their objectives.
Cisco Stay showcases the facility of “One Cisco” – our capacity to combine the facility of networking, observability, collaboration, safety, Splunk, and providers into unparallelled outcomes for our prospects. With 22,000 Cisco Stay attendees, the vitality is electrical and the alternatives, countless. You received’t need to miss it.
As with Cisco Stay final yr, AI in all its varieties continues to be a well timed and necessary subject. In CX, we’re seeing an elevated demand for the agentic AI-led buyer expertise.
Be taught extra in Liz Centoni’s weblog “Agentic AI Poised to Deal with 68% of Buyer Service and Assist Interactions by 2028.” When you’re up to the mark on the analysis report, put together for all that CX has deliberate for Cisco Stay 2025 in James Turrell’s most up-to-date weblog. It’s an ideal take a look at how CX is built-in all through this yr’s occasion.
Cisco Stay CX Highlights
- Keynotes: Cisco Stay by no means disappoints in relation to keynotes from inspiring leaders like Chuck Robbins, Jeetu Patel, and Liz Centoni, Chief Buyer Expertise Officer, who will share how Cisco CX is redefining buyer expertise with agentic AI.
- Middle Stage: Be part of Carlos Pereira, Cisco Fellow and Chief Architect, and I on June 9 for “Accelerating Modernization and Execution Technique for AI”, to find approaches for integrating AI into enterprise methods.
- PSO periods: AI is a constant theme within the six Product or Technique Overview (PSO) periods, exploring sensible approaches to AI software, adoption, and help.
- World of Options: Discover demos, lightning talks, AI Hub Periods, take part in our sweepstakes, and meet with CX consultants to find how CX is revolutionizing expertise deployment and adoption within the AI period.
- Buyer Achievement Awards: Be part of us on June 11 as we rejoice excellence in innovation and acknowledge a number of the exceptional achievements of our prospects, together with unveiling the 2025 CX Buyer Hero of the Yr!
Let’s join
From June 8 to 12, San Diego can be buzzing with action-packed periods, networking, and inspiration. Don’t miss the chance to say hi there and introduce your self for those who’re on-site. See you there!
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