For years, I watched Cisco Dwell periods with admiration — every one sparking the identical thought in my thoughts: “At some point, I wish to be up there, too.” I utilized to talk at Cisco Dwell yr after yr, refining concepts, evolving with know-how developments, and studying from every “thanks, however not this time” electronic mail, every one a small sting of disappointment, but in addition motivation to maintain pushing ahead. 
In 2025, that dream lastly turned a actuality.
My session, targeted on chatbots and digital assistants in Cisco Contact Centres, was accepted for Cisco Dwell EMEA 2025 — and to my absolute astonishment, it offered out, with a ready checklist of attendees desirous to dive into the subject.
The Good Timing
Cisco Dwell isn’t simply an occasion — it’s a worldwide stage the place know-how leaders and innovators share concepts that form the longer term. For me, being accepted as a speaker wasn’t simply an achievement, it was the conclusion of a dream years within the making. To lastly stand on that stage felt like stepping right into a second I had envisioned for therefore lengthy.
The timing couldn’t have been extra excellent. Cisco had simply launched the Webex AI Agent, a complicated digital assistant designed to revolutionize buyer help, and I had the unimaginable alternative to faucet into the thrill over this launch with my discuss, giving real-world context to a cutting-edge answer.
I shared how AI-powered digital assistants are remodeling the best way we take into consideration buyer experiences — automating repetitive duties, enhancing decision instances, and letting people deal with advanced, high-value interactions. However what actually amazed me was how the viewers linked with the subject. Folks didn’t simply fill the seats — they have been engaged, sparking conversations and asking questions that prolonged past the session itself.
Extra Than Only a Speak 
The expertise didn’t finish when the session did. Being accepted as a Cisco Dwell speaker — after so many tries — has not solely been a profession milestone however a profession catalyst. It’s positioned me unexpectedly as a Topic Matter Knowledgeable in Contact Centre AI, opening doorways to conversations, collaborations, and new alternatives that weren’t even on my radar earlier than.
However most significantly, it jogged my memory that persistence pays off, particularly once you’re supported by an organization like Cisco.
Why Cisco Makes This Potential
Cisco isn’t only a tech firm — it’s a spot that believes within the individuals behind the concepts. I’m extremely grateful to work in an surroundings that empowers staff to develop, communicate up, and take the stage (actually). Being given the platform to share one thing I’m enthusiastic about — and seeing that keenness resonate with others — is a second I’ll carry ahead with delight.
What’s distinctive about Cisco is the way it encourages us to dream large and offers the instruments to make these goals a actuality. To anybody with large profession goals: preserve going. Your voice issues, your concepts matter, and at Cisco, they’ll all the time have a spot to shine.
Mine did — and it’s just the start.
Are you able to discover a place the place you’ll be able to shine? Uncover a profession alternative now!
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